In a strategic move set to revolutionize their operations, Bastion Hotels, a prominent player in the Dutch hospitality scene, has opted to partner with Mews, a leading cloud-based hospitality platform. With over 30 hotels under their belt, Bastion Hotels aims to leverage Mews' cutting-edge technology to enhance both guest experiences and operational efficiency.
Mews, boasting nearly 20% market share in the Netherlands, emerges as the chosen partner for Bastion Hotels. The decision underscores the industry's recognition of Mews' transformative capabilities. With Bastion Hotels on board, Mews continues its mission to redefine hospitality management through innovative cloud solutions.
Dave Pieters, CEO of Bastion Hotels, emphasizes the shift towards tech-centric operations. With Mews' cloud-native Property Management System (PMS), Bastion Hotels aims to optimize the guest journey while refining internal processes. The move signifies a commitment to delivering unparalleled service in the ever-evolving hospitality landscape.
Central to the partnership is Mews' Multi-Property solution, offering seamless management for hotel chains. Through centralized user management and single sign-on functionality, Bastion Hotels gains the agility to oversee operations across their diverse portfolio. This integration marks a pivotal step towards standardized excellence in service delivery.
Matt Welle, CEO of Mews, expresses excitement over collaborating with Bastion Hotels. The decision reflects Bastion Hotels' confidence in Mews' proven track record and localized approach. With Mews' unwavering commitment to product innovation and market-specific solutions, the partnership sets a new benchmark for hospitality excellence in the Netherlands.
Automation takes center stage as Bastion Hotels embraces Mews' solutions to streamline guest interactions. Online check-in and self-serve kiosks empower guests to navigate seamlessly through their stay, minimizing unnecessary touchpoints and enhancing overall satisfaction. The integration embodies Bastion Hotels' dedication to delivering personalized experiences in a digital age.
Recognizing the importance of connectivity, Bastion Hotels leverages Mews Marketplace to seamlessly integrate with key partners. With zero connection fees and open API access, the partnership facilitates a cohesive ecosystem, optimizing every aspect of the guest journey from booking to check-out.
As Bastion Hotels embarks on this transformative journey with Mews, the stage is set for a new era of hospitality excellence. Through innovation, collaboration, and a shared commitment to guest satisfaction, both entities reaffirm their position as leaders in the dynamic landscape of Dutch hospitality.
Source: hospitalitynet.com
Photo: Mews